Gardinou Help Center
Welcome to the Gardinou Help Center. Here you will find practical guides to create your profile, manage your services, update your availability, adjust your rates, and use the platform’s features. Our goal is to help pet owners and pet sitters get the most out of their Gardinou experience.
How do I access booking requests?
Learn how to access booking requests and pet owners' contact information.
To directly access booking requests and pet owners' contact information, pet sitters must have an active Pet Sitter Plan.
Booking requests allow pet sitters to review the owner's needs and communicate with them to discuss the details of the pet-sitting service.
How do the Pet Sitter Plans work?
Learn about the Gardien Plans and the features they provide access to.
Gardinou offers two options for pet sitters: a monthly plan and an annual plan. The Pet Sitter Plans allow pet sitters to access booking requests and pet owners' contact information.
Creating a profile remains completely free. Pet sitters can review both options and choose the plan that best suits their needs. View Pet Sitter Plans
How do I create a pet-sitter profile?
Learn how to create your pet sitter profile for free on Gardinou.
Creating a pet-sitter profile on Gardinou is completely free.
Pet sitters can create their profile, add their information, describe their experience with animals, select the services they offer, and provide their rates and availability.
How Do I Update My Availability?
Learn how to update your availability to offer your services on Gardinou.
To update your availability, sign in to your Gardinou account and access My Sitter Space. From there, you can indicate the days and periods during which you are available to provide pet care services. Keeping your availability up to date helps pet owners find available sitters more easily.